Arizona DIFI Issues Cease and Desist Against Unlicensed Insurer "Thin Blue Line Benefits Association, LLC"

PHOENIX, AZ – The Arizona Department of Insurance and Financial Institutions (DIFI) has issued a cease-and-desist order against Thin Blue Line Benefits Association, LLC (Thin Blue Line), a Texas limited liability company, for operating as an unlicensed insurer in Arizona.

Numerous complaints received by the Department alleged that Thin Blue Line was not paying claims for medical services and was unresponsive to inquiries from consumers and health providers. 

Investigations by the Department showed that the company sold health plans to retired law enforcement and fire personnel. Policies were advertised to "fill the gap” between their retirement from duty and their eligibility for Medicare at the age of 65. However, by November 2024, without any notice, the company reportedly ceased paying medical claims, leaving many policyholders with unpaid medical bills.

Read the entire press release. Arizona Department of Insurance and Financial Institutions, July 17, 2025.

The Arizona Department of Insurance and Financial Institutions (DIFI) has launched a new webpage to provide information and resources for individuals impacted by the operations of Thin Blue Line Benefits Association, LLC.